Dear customers,
To provide more efficient, convenient and secure banking services, Bank of China will upgrade the telephone banking system on October 18, 2025. After that, the "corporate account inquiry" function on telephone banking will be migrated to corporate SMS notification service, corporate online banking, corporate mobile banking, corporate WeChat banking and other available channels.
For the functional structure diagram, please see the appendix. We apologize for any inconvenience this may cause. If you have any questions, please go to BOC outlets, or contact us at 95566.
We truly appreciate your long-standing loyalty and support. The Bank will make unwavering efforts to provide high-quality digital financial services.
This is hereby announced.
Bank of China Limited
September 25, 2025
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